Welcome to the Lagbangan Eco Park & Beach Resort

These terms and conditions outline the rules and regulations for using the website and staying at Lagbangan Eco Park & Beach Resort.

Booking

To make a booking online, you will be required to provide certain information including your full name. The name of booking holder must match with that of the registered guest staying at the hotel. You may be required to present an original and valid government-issued photo identification upon check-in for the purpose of verifying identity.

The price of your booking and the terms upon which payment and cancellations are made will vary according to your room, booking type and other factors, and you will be notified of these terms at the time of booking.

Your booking is confirmed once we have issued a booking confirmation with a valid confirmation number, that will confirm the details of your booking, and send it to you by email.

Check-in/Check-out

Standard check-out time is 11:00 AM; Check-in time is 2:00 PM. Early check-in and late check-out may be requested at the Front Office (subject to availability). If available, charges may apply.

Corkages

P30 – Beer (Big bottle)
P20 – Beer (Small bottle)
P50 – Local Liquors
P100/day – Rice cooker
P100/day – Electric Kettle
P200/day – Electric Stove/Induction Cooker
P100/day – Electric fan
P150/day – Speaker

Towels

Deluxe rooms – 2 Towels included
Executive rooms – 4 Towels included
Economy Rooms – No towels included

Payment

You may choose Visa, Mastercard, GCASH, Grabpay or Paymaya for a room reservation.

Food

Cancellation Policy

(Refunding fee – P600 per night of stay per room)

– If reservation is canceled 3 days before arrival:

            Amount Paid – Tax – Refunding fee

-If reservation is canceled 1-2 days before arrival:

            Half Amount Paid – Tax – Refunding fee

-Cancellation upon arrival:  NO Refund

-No show on arrival: NO Refund

-Rebooking must be 3 days before arrival with  rebooking fee of P600 per night of stay per room .

-Upgrading of room is free of charge.

-Down grading of room is allowed with a rebooking fee of P600 per night of stay per room.

-Refunding or rebooking due to bad weather is only allowed if the coast guard of Northern Samar releases an official NO TRAVEL NOTICE.

             Amount paid – Tax

Parking

Free parking is only available at the resort. Availability is limited and is provided on a first come, first served basis.

Children and Extra Bed Policy

3 Years old and below children accompanied by parents are free.

Valuables

1. Guests must report any loss of or damage to their property immediately on discovery to the Hotel’s Front Desk, Security or other appropriate staff members, and shall make themselves available to assist with any reports made by the Hotel to the police.
2. Property that is left behind in the guest rooms will be kept for 2 weeks. All unassigned property will be forwarded to a charity or disposed of depending value. If we send articles back to the customer, we will charge a postage and packaging fee to the credit card on file.
3. Guests shall not enter areas of the Hotel which are indicated as being closed to the public. The Hotel shall not be responsible for death, personal injury or loss or damage to property suffered by a guest in such areas.
4. The Hotel shall not be liable to a guest for any loss or damage to property caused by the misconduct or Negligence of a guest or an Act of God, or where the guest remains in exclusive charge of the property concerned.
5. The Hotel is not liable and not responsible for any loss of property of hotel visitors and hotel guests who are checked-in the Hotel. The Hotel is not responsible and liable for cars or property stolen or for injury to persons, cars, or personal property on premises.
6. The Hotel shall not be liable for any failure or delay in performing any of its obligations under this Agreement if the failure or delay was due to any cause beyond its reasonable control, including (without limitation) war or threat of war, civil or political action or disturbance, riot, natural disaster, fire, epidemic, bad weather, terrorist activity (threatened or actual), military activity, governmental or regulatory action, industrial dispute, act of God, failure of power or machinery, failure of or interruption in externally provided services and utilities, and all similar events outside the Hotel’s control.
7. Whilst all reasonable efforts have been taken by the Hotel to ensure that Bookings made under this Agreement are able to proceed, the Hotel reserves the right to relocate any Bookings to another hotel of similar size and standard in the locality. The Client acknowledges that the Hotel accepts no liability for any loss or damage suffered by or caused to the Client in consequence of the relocation of the Client.
8. For the avoidance of doubt, the Hotel does not exclude its liability for death or personal injury caused by the Hotel’s negligence.
9. The Hotel is not liable for any loss or damage caused to a guest’s vehicle, unless caused by the Hotel’s wilful misconduct.
10.  Guests will be liable for any loss, damage or personal injury they may cause at the Hotel.
11. All the keys and master keys of the hotel guest are just one copy only as per the system. In case loss of keys we ask the presence of the guest to initiate the request.